Privacy Policy

At JF Fixtures & Design, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, https://jffixtures.com, or interact with us via other channels including SMS communications.

1. Information We Collect

When you interact with our website or request information, we may collect the following:

  • Personal Information: Name, email address, and phone number.

  • Inquiry Details: Project or quote request information.

  • Automatically Collected Data: IP address, browser type, and other analytics through third-party tools such as SEMrush and Go High Level.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries and requests.

  • Send you quotes or related communications.

  • Follow up via SMS, phone, or email based on your contact preference.

  • Improve our website and customer service using aggregated analytics.

3. SMS Communication & Consent

By submitting your phone number through our forms, you consent to receive text messages from JF Fixtures & Design regarding inquiries, updates, or offers.

Message and data rates may apply.


You may opt out at any time by replying “STOP.” For help, reply “HELP.”

We do not share or sell your phone number to third parties.

4. Data Sharing

  • Contact us within the return window via email with order number

  • Receive authorization - We'll provide return instructions and RMA number

  • Ship items back using provided prepaid label (for our errors) or at customer's expense

  • Inspection period - 5-7 business days after we receive returned item

5. Data Security

We implement reasonable administrative and technical safeguards to protect your personal data. However, no method of transmission or storage is 100% secure.

6. Your Rights

You may:

  • Request access to the personal information we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for communications at any time.

To make a request, contact us at [email protected].

7. Children's Privacy

Our services are not intended for children under 13, and we do not knowingly collect their personal data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.